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Frequently Ask Questions

List of Questions

Q:What kind of tiles can I get from Osaka Ceramics?
Ans:Handmade and hand painted decorative ceramic tiles.
At what temperature the tiles are fired?
About 1050 degrees.
How long does it take to get tiles?
Actually, you can get hand-made tile faster than ordered furniture! The usual lead time for a tile order is 2-4 weeks for existing designs and glazes. Custom designs and glazes take longer, of course.
I'd like some hand-made tiles to go with some manufactured tiles I bought. Can you match the color?
It is virtually impossible to match a given color, because the glaze color is affected by the glaze finish and formulation, the clay body, the firing schedule, and even the water that is used. If you would like to pick up a specific color in your tiles (from painted walls, etc.) you can request custom color development. This usually takes 2 to 4 weeks and there is a charge involved; fired samples will be presented for your consideration with no further obligation on your part if they don't meet your approval.
Why do the hand-made tiles look uneven?
Hand-made tiles are formed out of wet clay, then allowed to dry slowly before firing. The drying and firing process causes shrinkage and a certain amount of warping, resulting in the slightly uneven edges that give hand-made tile its beauty and unique character. Manufactured tile is made from a barely-moist clay powder that is pressed under enormous pressure and then fired. Because there is virtually no water in the clay, there is no shrinkage and no warpage. Hand-made tiles have a unique quality that may or may not appeal to you. If you do not care for the uneven appearance but still would like tiles that are custom made just for you, you may prefer to use hand-painted tiles (underglaze and clear glaze over manufactured bisque tiles) or on-glaze decoration on manufactured glazed tiles
Are hand-made tiles expensive?
Certainly, hand-made tiles are not for everyone. Commercial tiles are quite inexpensive and available in a variety of colors. Commercial tiles are pressed by the tens of thousands, glazed, and tunnel-fired such that the entire process might take no more than 1-2 hours from clay powder to finished tile. Hand-made tiles are extremely labor intensive - each tile is formed by hand using wet clay, dried slowly for days or even weeks, bisque-fired, decorated and glazed by hand, and then glaze-fired. Each firing takes 12-14 hours. Those people choosing hand-made tiles are usually looking for a unique accent that will enhance their home and confirm their individuality. They realize that each hand-made tile is, in reality, a work of art..
Can the paint on the tiles wash off?
No the color is fired into the tiles and cannot come off no matter how much it is washed.
Can I submit or create a special design?
Yes you can create the ultimate design that is unique to your taste and surrounding your idea will come to life with hand painted tile. Please contact us by e-mail or phone to let us know your needs.
How are the prices calculated?
Yes you can create the ultimate design that is unique to your taste and surrounding your idea will come to life with hand painted tile. Please contact us by e-mail or phone to let us know your needs.
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